Billing & Payment

Consultation fees are charged based on length of consultation, and start from SGD$150 (within 30 minutes).

Modes of Payment

We accept the following modes of payment:

Cash
NETS
PAYNOW & PAYLAH
All major Credit Cards

If you are insured and would like to use a Letter of Guarantee (LOG) from the major insurers in Singapore, please contact us, our friendly clinic staff will assist you and provide more information if required.

Corporate & Personal Insurance

Dr Gan Eng Cern is on the panel of specialists for various insurance providers including:

Adept Health
IHP (Integrated Health Plans)
Parkway Shenton
Parkway Health Cigna
Great Eastern Life – Supremehealth
NTUC Income – Incomeshield

Please call our clinic for more information on personal insurance plans.

Medisave (Singapore and Permanent Residents)

We are a Medisave accredited day surgery clinic. All Singaporeans & PR are able to use Medisave for consultations, procedures, and medications (where eligible) at our clinic. Please contact us to learn more.

The following services in our clinic are claimable under Medisave or with your private medical insurance.

Consultation & Medication (if a surgical procedure is done)
Nasal endoscopy (Nose Scope)
Cauterization for nosebleeds (when done with a Nose Scope)
CT scans/MRI scans (Partial coverage)
Grommet tube insertion
Excision of neck lumps
FNAC (Fine Needle Aspiration & Cytology)
Biopsy
Removal Of Foreign Bodies In Throat
Turbinate Reduction Procedures (e.g. Radiofrequency Ablation or RFIT)

Integrated Shield Plans (Singaporeans and PRs)

Patients who have purchased Integrated Shield plans with riders for co-insurance and deductibles will be able to use them in our clinic for various procedures (contact us to find out if your procedure is claimable).

Our clinic is equipped with a day surgery facility, which enables you to make a claim on your Integrated Shield Plan for hospitalization.

The 6 Approved Integrated Shield Insurers are:

NTUC Income’s IncomeShield and Enhanced IncomeShield
American International Assurance International Co’s (AIA) HealthShield Gold
Great Eastern Life Assurance Co’s SupremeHealth and SupremeHealth Plus
Aviva Ltd’s MyShield
Prudential Assurance Co’s PRUShield
AXA Shield

Cashless Service (For Hospital Admissions & Surgeries)

If you have an Integrated Shield Plan and a full rider that covers you for private hospitals, you may be eligible for our Cashless Service.

This is also applicable for patients who have a minimum Medisave balance of SGD$15,000.

With this service, you can be admitted for treatment with no payment needed at admission or discharge.

Please contact our clinic to learn more about this service.

This is not applicable if you:

Have an exclusion in your insurance policy that is related to the treatment
Have less than SGD$15,000 in your Medisave account

Cashless service is on a case by case basis and subject to approval from our clinic. Please contact us for more information.

Baby Bonus

We are a Baby Bonus approved Institution.